Terms of Service
These terms explain how bookings work, what to expect from colour services, and how this website may be used. If anything is unclear, please contact RoseRico before booking.
1) About these terms
These Terms of Service (“Terms”) apply to your use of this website and to services provided by RoseRico Colour Studio (“RoseRico”, “we”, “us”). By booking an appointment, paying a deposit, or using this website, you agree to these Terms.
If there is any conflict between these Terms and a written agreement we provide to you, the written agreement will take priority.
2) Bookings and deposits
Appointments are booked in advance and may require a deposit to secure the time slot, especially for longer colour services. Deposits are used to reserve time and are generally non-refundable unless we cancel your appointment (see below).
If you are unsure what to book, you should start with a Colour Consultation. Booking the wrong service may lead to additional time or a revised plan.
3) Cancellations and rescheduling
We understand plans change. However, appointment time is reserved specifically for you. Cancellation/rescheduling terms (including notice periods and deposit handling) are set out on the Policies page and form part of these Terms.
If we need to cancel your appointment, we will offer an alternative date/time or refund any deposit paid, as appropriate.
4) Consultations and suitability
A colour consultation may be required for new clients, major changes, colour corrections, or where colour history is uncertain. Consultations help establish suitability, timings, and a realistic outcome plan.
We reserve the right to refuse or postpone a service if we believe it would compromise hair integrity or safety, or if information provided is incomplete or inaccurate.
5) Patch/strand testing and safety
For some services, we may require a patch test and/or strand test. This is a safety step and may be essential where a client has a history of sensitivity, colour correction, or unknown colour history.
You agree to disclose any allergies, sensitivities, medication, scalp conditions, pregnancy status (if relevant), or previous adverse reactions to colour products.
6) Results and expectations
Hair colour results can vary due to underlying pigment, previous colour (including box dye), porosity, product build-up, and hair condition. We aim for consistent, high-quality outcomes, but we cannot guarantee an identical result to photos, especially where hair history differs.
7) Prices and payments
Prices shown on this website are guides and may be listed as “from” prices. Final cost depends on hair length/density, colour history, product usage, and time required. Where possible, we provide guidance after consultation or photo review.
Payment methods and timing are provided during booking. Any deposit is typically deducted from the final appointment total unless stated otherwise.
8) Home studio appointments
RoseRico operates as a home studio in Rubery (B45), Birmingham. Exact address details are shared after booking. You agree to attend alone unless agreed in advance, and to follow any reasonable studio guidelines for safety and comfort.
9) Website use, content and links
All website content (text, layout, branding, photographs and other media) is owned by RoseRico or used with permission. You may not copy, reproduce, or redistribute content without written permission.
This website may link to third-party services (e.g., booking providers). We are not responsible for third-party websites, their content, or their privacy practices.
10) Governing law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.
Note: This page is a general template and should be reviewed for your specific business practices. For legal certainty, consider reviewing with a qualified professional.